Writing or recording business policies or system processes requires manpower and time. Neither of these is readily available. Add value to your business by making sure things are done without mistakes and omissions.
Policies and processes are developed to help staff and management teams run the business. Procedures – and their close cousins, policies play a strategic role and are developed in light of the mission and objectives of the company. They become the media by which management’s plans, rules, intents, and business processes become documented and communicated to all staff.
If a colleague calls in sick is there anyone else who can step in? A well-written, detailed procedure will help guide you through.
Consider the benefits of a well written set of policy and or system procedures documents. They are written guidelines that offer great benefits to the business. They evaluate your organizations processes and can be continually developed.
What is a policy?
Business policies are the guidelines developed by an organization to govern its actions. They define the limits within which decisions must be made. Business policy also deals with acquisition of resources with which organizational goals can be achieved.
Policies guide the way people make decisions, procedures show the “how to’s” for completing a task or process.
What is a Procedure?
Procedures are action oriented. They outline steps to take, and the order in which they need to be taken. They’re often instructional, and they may be used in training and orientation. Well-written procedures are typically solid, precise, factual, short, and to the point.
They are put in place to achieve a desired outcome.